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Question:

A social worker has been working with a 9-year-old boy and his parents to address emotional and behavioral issues. A psychological evaluation has revealed that the boy has a learning disorder; the parents have requested an IEP from the boy’s school but have had difficulty making contact with the special education coordinator. The social worker’s calls to the school administration are not returned. The social worker should first _________.

A Send a registered letter to the special education coordinator and administration with the psychologist’s recommendations.
explanation

Sending a registered letter to the special education coordinator and administration with the psychologist’s recommendations creates a paper trail that can be referenced in later interactions and ensures that someone in the school will receive the communication. Attempts to contact the school in writing should be done FIRST.

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