header bg

Scan QR code or get instant email to install app

Question:

A user is having trouble printing a specific sort of document. The network printer OCP indicates that the printer is operational and free of faults. Other users aren't experiencing the same problem. The user sends the document to a different printer, where it is printed. In troubleshooting an issue, which of the following should a technician undertake first?

A Verify the user is sending the document to the correct printer queue.
explanation

Related Information

Comments

Leave a Reply

Your email address will not be published. Required fields are marked *

*