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Question:
A penetration tester called a help desk staff member at the company that Charles works at and claimed to be a senior executive who needed her password changed immediately due to an important meeting they needed to conduct that would start in a few minutes. The staff member shifted the executive's password to a password that the penetration tester gave. What social engineering principle did the penetration tester leverage to achieve this attack?
A
Urgency.
explanation
The penetration tester leveraged the principle of urgency and also used some elements of authority by claiming to be a senior member of the organization. They didn’t threaten or intimidate the help desk staff member and did not make something seem scarce, nor did they attempt to build trust with the staff member.
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