After running a vulnerability scan, Juanita finds that the Windows 10 workstations in her company's warehouse are vulnerable to multiple known Windows exploits. Which of the following should she identify as the main cause in her report to management?

The questions tell us that these are Windows 10 systems, a current operating system. From there, it is safe to presume that something has gone wrong with the patching process or that there isn’t a patching process. Juanita should investigate both what the process is and if there are specific reasons the systems are not patched. Since we know these systems run a current OS, unsupported operating systems, can be ruled out. The vulnerabilities are specifically noted to be Windows vulnerabilities, and there is no mention of protocols.