Which of the following processes is used to help determine critical systems?

A business impact analysis (BIA) aids in identifying critical systems by assessing which systems will have the most significant impact if they are not accessible. MTBF refers to the average time between failures, RTO stands for recovery time objective, and ICD is an acronym created solely for this question without a specific meaning.

Critical systems in a business can vary depending on the nature of the business, but some examples include:

• Financial systems, such as accounting and billing software
• Customer relationship management (CRM) systems
• Inventory management systems
• Production systems and machinery
• Communication systems, such as email and phone systems
• Security systems, including access control and surveillance systems
• Supply chain management systems
• E-commerce platforms and websites
• Human resources management systems
• Data backup and recovery systems
• Compliance and regulatory systems.