Question:

A client is complaining about pain and stiffness in the neck and is particularly sensitive to pressure applied in the neck area, as can be seen when the client flinches and stiffens in a protective stance whenever the neck is massaged. The current approach is to use kneading with the client in the prone position. What is the most appropriate alternative?

A Use side-lying position and broad-based compression.

explanation

The side-lying position provides the best access to the area, and broad-based compression is least likely to cause pain resulting in flinching.