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Question:
The charge nurse implements a change in the nursing assistant’s job description. The change increases the nursing assistant’s responsibilities. A nurse with 20 years of service on the unit verbally agrees to the change, but her behaviors indicate otherwise. Which of the following actions by the charge nurse is MOST appropriate?
A
Enable an open discussion during a prescheduled meeting.
explanation
Do not directly confront the nurse or ask anyone to accommodate her. Instead, use a meeting to bring up the issue and allow her peers to speak positively about the change. Peer pressure can be an effective tool.
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