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Question:
A project team member called the project manager to let him know there was some confusion about the needed resources to complete her activities. The project manager, who was late for the meeting, relieved and told her that they would touch base in the coming weeks. The project team member still doubted if the project manager understood how severe the situation was (because without the resources, her activity could not proceed, and she could not meet the deadline). In this case, what did the project team member fail to do during the conversation?
A
Confirm that the project manager understood the message correctly.
explanation
The project team member with the role of the information sender is responsible for confirming that the project manager understood the information and the received information is complete and clear. On the other hand, the project manager also failed to meet the responsibilities of a receiver, which are to make sure that they understood the information correctly and that it was received in its entirety.
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