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Question:
A superuser of a customer relationship management system calls the project manager to ask for help in resolving a system bug recently discovered by a member. What has the project manager failed to do?
A
Transition the ongoing support and maintenance of the system to the appropriate operational team.
explanation
Ongoing activities such as support and maintenance are transitioned to the appropriate teams as part of closing out a project. Project resources cannot be fully released from these activities if this doesn't happen.
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