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Question:
As the procurement manager for a project implementing a new system patching service, Cheryl and the project manager review the final performance of the primary vendor used. They highlight several issues they experienced with the vendor, such as delivering three weeks late and going over budget by $5,000. They also identify what they could have done differently and what they did well to address the vendor issues. What activity does this represent?
A
Capturing lessons learned.
explanation
Cheryl and the project manager are engaged in activities associated with managing the vendor's performance. They are discussing what went well and what could have been done differently, which will benefit future projects.
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