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Question:
What is the BEST course of action in the following situation?
You are the project manager of a research project aimed at developing a new food additive. When your product is ready to be sold in the market, a reaction is discovered. So far, these reactions have been very minor, and no long-lasting side effects have been recorded.
A
Inform the customer that you’ve discovered this condition and tell them you’ll research it further to determine its impacts.
explanation
Honesty and truthful reporting are the primary requirements for any PMP credential holder. Therefore, in this case, all information related to your product should be conveyed to the customer, and alternative solutions must be identified as soon as possible.
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