header bg

Scan QR code or get instant email to install app

Question:

You are managing a project on contract with a contingent bonus for the timely completion of the project. The project is behind schedule, but it is estimated that it will take no more than a week to complete the remaining easy tasks. What is the most appropriate response?

A Tell the customer about the delay and negotiate a change to the schedule and/or invoice payment date and then bill for the full amount when the work is completed.
explanation

In this case, since the remaining tasks are relatively easy and the delay is minimal (less than a week), it may be reasonable to discuss with the customer the possibility of extending the project's timeline by a short period to accommodate the completion of the remaining tasks. This negotiation can include adjusting any associated payment dates or milestones accordingly. Open and transparent communication with the customer is crucial in maintaining a positive relationship and managing expectations. It allows both parties to work collaboratively to find a mutually beneficial solution that addresses the delay while ensuring the project's successful completion and adherence to contractual obligations.

Related Information

Comments

Leave a Reply

Your email address will not be published. Required fields are marked *

*