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Question:
The MOST appropriate chain of command for reporting information is which of the following?
A
Pharmacy technician, pharmacist, district manager.
explanation
The chain of command refers to the proper channels for reporting information, including quality assurance issues, to supervisors who can aid in makeing changes at an institutional level. Issues should be firstly resolved locally, if possible. If not totally resolved, the issue should follow the appropriate chain of command. This order should be followed:
- Cashier or pharmacy clerk
- Pharmacy technician
- Lead technician
- Pharmacist
- Pharmacy supervisor
- District manager
- Regional manager
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