Scan QR code or get instant email to install app
Question:
When a senior engineer at your organization is working on a customer ticket and has determined what he feels is the cause of the problem, which step did he ignore?
Know that he stumbles upon a feasible answer while researching the resolution, instantly applies it, and closes the issue. However, it looks that he skipped a crucial stage in the troubleshooting process.
A
verifying system functionality
explanation
Following the development of an action plan and the implementation of a solution, the next stage is to confirm that the solution worked. You may also wish to take precautionary actions to ensure that the problem does not recur in the future.
Take more free practice tests for other PASSEMALL topics with our comptia a+ practice test now!
Related Information
Comments