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Question:

A social worker facilitates an inpatient therapy group for adolescents. One member of the group, a 14-year-old female, has been prescribed medication for a mood disorder and shares that she does not want to take it. The other members of the group identify with the girl’s feelings and become angry, yelling at the social worker and demanding that the social worker do something on the client’s behalf. The social worker should first _________.

A Acknowledge the group members’ anger and explore underlying issues.
explanation

C is the best answer because the social worker needs to start where the group members are and help identify any underlying issues that may be contributing to their responses. B and D both disregard the group members’ feelings of anger. A might be useful but not until the social worker has recognized the feelings that are being expressed and allowed group members’ to process them.

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