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Question:

A help desk employee is conversing with a user who is unable to access the Internet. You inquire whether the user is able to see where the ethernet cable connects to the system and whether the little link integrity lamp is illuminated. There appears to be no light anywhere near the connection according to the user. The user checks that the ethernet cable's opposite end is inserted into a wall socket. What do you believe is the most likely cause of the problem?

A The ethernet cable is broken.
Explaination

It indicates there is no connection to the remainder of the LAN if the link integrity indicator does not light up when the cable is plugged in.