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Question:

What command-line utility would he use to verify the integrity of the drive if a user is constantly receiving error messages relating to the hard drive?

A chkdsk
Explaination

chkdsk, which is run from the system command prompt, is the system tool used to verify disk integrity. If no parameters are specified, it will simply display the disk status; if the /r option is specified, chkdsk will locate bad sectors and attempt to recover lost data.